ISO 19011 includes Guidelines for Auditing of Management Systems

ISO 19011, a new introduced standard includes guidelines for auditing of management systems which applies to all kind of management systems. In previous version, guidelines were only applicable to quality or environmental management systems auditing. Now in updated version, it reflects the need of audit for all management systems.

The original 2002 Standard was aimed at Quality and Environmental Auditing but it soon became clear that there were quite a number of other Management Standards that required auditing these include:

ISO9001:2008 Quality Management, ISO14001:2004 Environmental Management, AS9100:2009 Aerospace and Defense Management Standard, OHSAS 18001:2007 Occupational Health & Safety Management Standard, ISO20000-1:2011 IT Service Management Standard, ISO22000:2005 Food Safety Management Standard, ISO27001:2005 Information Security Management Standard, Highways/Transportation Safety Management and  Sector schemes, ATEX ( Equipment used in Explosive Atmospheres) and Various Product Standards.

It has been recognized that there are two standards for management auditing:

  • ISO19011:2011 Guidelines for auditing Management Systems
  • ISO 17021:2006 External Assessment for Conformity Certification.

This new standard applies to varied management systems and it includes following elements:

  • Combined audits: Combined audit is where two or more Standards are audited at the same time.
  • Risk based auditing: It is applicable particularly in Health, Safety and information security management systems.
  • Remote audits: It is applied where auditing is carried out by video conference, telephone or other means.
  • Sampling audits: This is used where it is impractical to audit all available information. The use of a statistically accurate sample plan should be used to ensure the results are effective.
  • Judgment based sampling: It is relies on the knowledge, skills and experience of the audit team or auditor.
  • Guides and Observers: The roles of both guides and observers are recognized for the first time.

Finally there is far more emphasis on the evaluation of auditors/team leaders to ensure competence, skills, knowledge and personal behavior.

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