Importance of Continual Improvement in Quality Management System

The concept of Continuous Improvement is integral to the goal of best practice in quality management system. Continuous Improvement is both a mind-set and a range of techniques to review and evaluate work processes. Continual improvement involves the various procedures to be followed according to requirement which improves the quality standard and helps in maintaining the ISO quality management system.

There are many major benefits that can be seen through continual improvement, including a performance advantage that comes from improved organizational proficiencies, the alignment of improvement strategies at all levels with strategic goals and the flexibility to react promptly to opportunities that may arise.

Improvement processes are evaluated to ensure that continuous improvement of quality management system approaches remain effective, appropriate and the most efficient way of producing desired outcomes by implementing quality assurance plan.

Steps of Continual Improvement for Quality Management System:

There are various steps to be followed for continual improvement process in quality management system:

  • The first step is to make sure that continual improvement is the main purpose of the organization. It is to be said from the lowest entry level employee all the way through to senior management, directors and CEOs. This should be implemented across all products, services, processes and systems within the organization as suggested by ISO consultants.
  • Apply the basic principles of gradual improvement as well as breakthrough improvement across the organization, and ensure that these principles are carried out across all levels of the organization for corporate quality management.
  • Use intermittent valuations and assessments against recognized criteria of excellence to detect areas for prospective improvement to ensure that continual improvement principles are being followed as part of quality systems management strategies within the organization.
  • Constantly improve the proficiency and effectiveness of all processes, to ensure that there is always room to develop processes as a fluid approach rather than a static approach that may rely on outdated processes within the organization and ensures project quality management.
  • Rather than reaction based actions for problem solving, encourage prevention based actions that aim to prevent even the smallest of problems within processes from becoming larger and harder to manage.
  • Try to provide employees education and training about the continual improvement process and tool such as the Plan-Do-Check-Act cycle, problem solving, process re-engineering, and process innovation.
  • Establish measures and objectives to guide and track improvements through reporting and monitoring, which aims to provide data on the success and potential areas for improvement that are found throughout processes in the organization.
  • Recognize improvements, and acknowledge these improvements so that all levels of employees within the organization are able to see the results that come from continual improvement strategies, and to motivate them for further improvements over the long-term.

Continual improvement is the core of quality management but it requires commitment, planning, structure, leadership, participation, and engagement. Continual improvement is an outcome of an active laboratory quality management system.

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